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Welcome to Winter!

Well winter has landed here in Edmonton in full force, we are all hunkering down and going into hibernation mode.  Winter also can create more opportunities for social isolation.  It is common for people to remain at home more in our inclement weather times and to not see other people as often through social activities or daily tasks such as shopping.  TeleCare can offer some assistance in these situations with our Care Call service where we provide a daily phone call to a loved one to ensure daily contact.  Often times these calls are just a social check in, a medication reminder or an appointment reminder.  In all cases the calls are a friendly voice to spend a couple minutes chatting to ensure people at risk of isolation are receiving some support.

Call us today for more information about our Care Call services.

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Summer Means Door to Door Disturbances

Now that the weather has warmed up, security sales people may begin turning up at your door.  Be careful not to be taken in by door to door scams! These people often make lofty promises and may try to pressure you into making a decision on the spot. Make sure you ask the right questions, check with the Better Business Bureau, and always call TeleCare before switching to another provider.

Some of these companies will try to tell you that they work for or with TeleCare and we want to assure you that we do not participate in door to door sales.  Please call us immediately if you have any concerns about someone who has been to see you.  If you have signed an agreement with a door to door salesperson, please know that you have up to 10 days to cancel – even if your equipment has already been replaced!  You are covered by the "buyer's right to cancel".

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Celebrating Seniors Week

As we inch ever closer to summer, we have been celebrating our seniors all over Alberta, during Seniors Week.  We were seen down in Rimbey, Alberta, all over Edmonton as well as north to St Albert showing our TeleCare products and talking about our services.  We were able to connect with many familiar faces that use TeleCare services and a few more who came out to learn about us.  We just wanted to take a moment to say one more "Thank You" for your support and to let you know how honored we are to provide service to all of our clients, young and elderly.  We wish you all a wonderful summer!


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Spring Into May!

In keeping with TeleCare tradition, May has been booked up with many presentations and tradeshows.  The month kicks off with a three day show in Calgary for the Alberta Council of Disability Services (ACDS) 27th annual spring conference and the theme is "Redefining Possible".  This conference is being held at the Coast Plaza Hotel in Calgary May 1st to 3rd.  This conference features many dynamic speakers, trade fair booths and lots of good information for all who will be attending.

Then of course the first week of May would not be complete without the Health and Wellness show at the Commonwealth Community Recreation Centre at the Commonwealth Stadium.  This show runs through the weekend of May 3rd and 4th featuring many goods and service providers that can help you live a healthier life. Gather tips on "Going Green", Diabetes and Gluten Free living just to name a few.

Tuesday after the Health and Wellness Show winds up, you will find us at the Seniors Expo in St Albert on May 7th and rounding out the month on May 29th at Laugh, Learn and Lunch in Leduc. For more information on these or other activities we are participating in, please give us a call.

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April Events & Tradeshows

April is always a busy month for TeleCare. It begins with the 47th annual Alberta Senior Citizen' Housing Association (ASCHA) conference and tradeshow where TeleCare products and services will once again be on display. This event is at the Edmonton Marriott at River Cree Resort from April 9 through the 12.  As seen on the ASCHA website, "This event will provide ASCHA members with an opportunity for professional networking, industry specific education, government interaction and an opportunity to liaise with tradeshow vendors, learn about new product and service offerings and make purchasing decisions". 

Our next display will be seen at the Alberta Manager's Society Senior Citizen's Housing 2013 Spring Conference and Annual General Meeting.  This tradeshow will be held from April 17 to 19 at the Edmonton Radisson Hotel South.  This conference is attended by Alberta managers specifically in the seniors housing industry.  Come and say Hello to Gloria at our TeleCare display, you will have an opportunity to see our equipment, ask questions and enter to win a door prize.


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Shaping our World: Where Social Work and Technology Meet

We will have a booth at the upcoming Alberta College of Social Workers Annual Conference at the Calgary Telus Convention Centre, which runs Wednesday March 20 to Friday March 22. This year's theme, 'Shaping our World: Where Social Work and Technology Meet' is a natural fit for TeleCare's products and services. We provide our clients with technology to assist them in remaining independent in their own homes and providing peace of mind for families and care givers.

Our exhibit is located in MacLeod Hall A, and runs from 8:30 am to 4:30 pm on both Thursday and Friday. Please stop by our booth to see how TeleCare can assist you, in caring for your family and your clients. For more information on the conference, please visit the Alberta College of Social Workers website.

If you would like more information on how TeleCare can help you or a loved one, give us a call at 780.431.3630 or 1-800-676-8367. In addition, you may stop by our demo suite, at 8861 – 75 Street in Edmonton, between 8 am and 3 pm Monday thru Friday.

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Volunteers Needed for Equipment Installation

Good Samaritan Society TeleCare provides personal emergency response systems to clients across Canada with the majority based in Alberta and BC.  We are looking to add to our small group of volunteers who work in the community to install our TeleCare equipment. The set-up is simple and consists of a land telephone line connection and a power outlet (similar to an answering machine).  Our volunteers also test the equipment with the client to ensure they are comfortable using it and all is working well.

Here is one of our fabulous volunteers, Barry, installing the CookStop:

Volunteer, Barry Scheuerman, tests a newly installed CookStop device

Volunteers donate their time between the hours of 9-3pm, Monday through Friday. The typical volunteer shift is for approximately 2-3 hours, and can occur 1 to 12 times per month. We are very flexible and are happy to accommodate your availability.

We are looking for individuals who are comfortable with basic technical equipment, enjoy meeting new people and are looking to give their time to support those in need in your community. If this sounds like an opportunity that you might be interested in, please contact Serina at 780-431-3630. You can also click ‘volunteer’ on the tab at the top of the page to apply online. Thank you!

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Upcoming Events: February 2013

We love to connect with individuals, families and professionals in our community.  In February, you will be able to find us at a few events.

On February 7th & 8th, we will be at the 2013 People & Progress Continuing Care Conference; this event is for health care professionals, and does require registration. The two day conference is being held at the Fantasyland Hotel and will feature the theme: Person Centred Care: The Passion Continues. We are excited to be participating in this Conference as we believe the theme so closely aligns with the Mission, Vision and Values of the Good Samaritan Society.

We will also be in Camrose February 15-17th as a exhibitor at the Camrose Regional Trade Show. This event is open to the public and takes place on the Exhibition Grounds in Camrose. If you live in the area, or can make the trip, please stop by as we would love to talk to you about ways to take care of those you love.

As always, if you are unable to attend one these events, you are welcome to stop by the TeleCare Demo suite at our office at 8861-75 Street between Monday – Friday from 8-4 pm. Or, if you would prefer, give us a call to speak to us directly, 1-800-676-8397 or 780-431-3630.

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A Few Holiday Promotions


During this season, we have much gratitude for our current clients. Their trust in our service is truly appreciated. We also know that there are many of you out there who could benefit from our array of products and services. With that in mind, we are pleased to present a few Holiday Promotions here at TeleCare:

  • For the month of December, purchase a CookStop and receive 10% off. The CookStop constantly monitors for motion near the stove  when turned on; when motion stops and the stovetop is left unattended, the CookStop will turn off the appliance to prevent an accidental fire.

  • Until December 31st 2012,  enrol with TeleCare for a year of monitoring services we will waive your enrollment fee of $75. With our monitoring services, we provide our clients with both a TeleCare Base Unit and a Personal Help Button, which is worn at all times. Through this button you have constant access to help, regardless of your location in your home. When pressed, a signal is received at the TeleCare Base Unit and then relayed to our staff at our monitoring center. you can rest assured that you will receive help when you need it.
  • Lastly, when you stop by our demo suite during the month of December, enter to win a TeleCare Winter Warm Up Gift Basket, which includes lots of treasures to keep you warm at home: tea, a TeleCare mug, a TeleCare sweater, treats and more!

For more information on any of these promotions or product information, please give us a call at 780.431.3630 or toll free at 1.800.676.8397

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TeleCare at the Diverse Voices Family Violence Conference

If you are looking for more information on TeleCare products and services, there are a few different ways to get in touch with us. We are happy to answer your email or phone call (1-800-676-8397), and you are always welcome to drop by to see us in our Edmonton office where you can see the equipment in our demonstration room.

We also attend conferences and trade shows in various communities that you are welcome to attend. Whether you are looking for support for yourself or a loved one, or are a member of the health care or social work industry, we'd love to have you come by and find out more information on TeleCare.

This week we are at the Action Against Elder Abuse conference and next week, November 22 & 23, we will be at the 12th Annual Diverse Voices Family Violence Conference at the Fantasyland Hotel, West Edmonton Mall.


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  • Testimonials


    If I did not have the Good Samaritan TeleCare service, I'm sure the outcome might have been more serious and long-lasting. I remain a living ad for your excellent service.
    If I did not have the Good Samaritan TeleCare service, I'm sure the outcome might have been more serious and long-lasting. I remain a living ad for your excellent service.


    I honestly believe if it wasn't for my son, your staff and TeleCare, I wouldn't be here today to write this letter.
    I honestly believe if it wasn't for my son, your staff and TeleCare, I wouldn't be here today to write this letter.


    I'm sure the outcome might have been more serious and long-lasting. I remain a living ad for your excellent service.
    I'm sure the outcome might have been more serious and long-lasting. I remain a living ad for your excellent service.